Do you have some questions?

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Frequently asked question

Standard Shipping: This is our most cost-effective option, typically delivering within 7 – 14 business days. The cost is determined by the weight and destination of your order.

Expedited Shipping: For a faster delivery, choose our expedited shipping, which generally delivers within 7 business days. The cost for expedited shipping is higher than standard shipping.

Free Shipping: Occasionally, we may offer free shipping promotions. Eligibility for free shipping will be clearly indicated on the product page or at checkout.

For more details, please visit our Shipping policy.

Yes, you can return or exchange an item within 30 days from the date of purchase. Unfortunately, we cannot offer refunds or exchanges if more than 30 days have passed since your purchase. For more details, please visit our Return and Refund Policy.

Yes, once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through our carrier’s website. If you have any issues with tracking your order, please contact our customer support team for assistance.

Yes, we offer gift wrapping and special packaging options for an additional fee. You can select this option during the checkout process. If you have any specific requests or need assistance, please contact our customer support team, and we will do our best to accommodate your needs.

We accept a variety of payment methods for your convenience, including major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay and other popular payment options. If you encounter any issues during the checkout process, please reach out to our customer support team for help.

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